No audio/sound issue?

So I have a 2022 EV6, and the other day when I started it up at the grocery store, there was no sound at all. No welcome chime, no Sirius audio, no sound when interacting with the infotainment system, no warning beeps, no navigation sounds, and I couldn’t even play music from my phone.

Everything worked fine when I drove to the store, no issues or weird noises at all.

Today, I started the car again, and everything was totally normal. I ran some errands with a few stops, and it worked perfectly. But after my last stop, the sound cut out again from all sources.

So, I don’t think it’s a blown fuse or amp issue. Could it be something loose?

Anyone else had this happen?

Here are a couple of quick troubleshooting steps:

You can try resetting the infotainment system by pressing the small button next to the volume knob with a paperclip. Or you can disconnect and reconnect the 12v battery.

@Mark
Thanks! Where is the battery located?

Gabriel said:
@Mark
Thanks! Where is the battery located?

It’s to the right of the frunk.

@Mark
That’s a great tip! Good to know for future reference.