Just got my EV6 (2024 model) lease last week, but I’m having trouble charging at public stations (type 2). I tried to charge it today at a local grocery store’s 16.5kW charger, but couldn’t get it to start.
A few days ago, I managed to charge at an 11kW charger after setting the charging current to 90%, but today, nothing worked. The car shows it’s connected, but the charging app (tried multiple) just sends an error message. No error on the car itself though.
I thought it might be an issue with my payment card, but that doesn’t seem to be the case since it worked fine at a different charger.
Do I need to adjust the charging level for different AC chargers? Or is this another issue?
There’s a button next to the charge port with a lightning bolt symbol that says ‘Hold’ underneath it. If you press and hold it after plugging in, it should bypass any charge limits or schedules you have set up.
I’ve never had any issues, and I keep mine at 100% charging current as well. I just scan my phone to unlock the charger, plug it in, and within a few seconds, I get the ‘Charging started’ voice prompt.
Honestly, I’ve found that a lot of public level 2 chargers just don’t work properly. It’s not always the car’s fault. I’ve almost given up on using them.