Car stalled and I’m so frustrated right now

I bought an EV6 in 2022, and today while driving, I got a message saying ‘Check electric vehicle system.’ I kept driving for a bit, but then another message popped up with beeping: ‘Stop vehicle and check power supply.’ I managed to pull into a parking lot, but when I turned off the car, it wouldn’t start again. I was stranded with my 4-month-old baby. Roadside assistance from the Kia app helped me, and the car was towed to the nearest dealership, but they can’t even diagnose it for another week.

Has anyone else experienced this? Is it going to be a costly repair or lead to more long-term issues? I’ve loved this car for the past two years, but this whole experience has left me so frustrated and angry. There were no warnings, nothing from the app or even after my last service a couple of months ago. The car just completely shut down right after that first message. My previous car, a 2008 Toyota Yaris, never left me stranded. I feel like I overpaid for this EV6, and now, two years later, I’m dealing with this.

Any insight would be really appreciated, especially if you’ve had something similar happen. Thanks in advance.

Sounds like the ICCU failure. There was a big recall for it that was supposed to fix this issue. It only takes an hour for the update at the dealership. I’m also a 2022 owner, and after the recall last year, no issues so far. It’s pretty common though.

@sorphia
Thanks for the info! I checked, and I don’t have any open recalls on my car, so I’m not sure what’s going on, but I guess I’ll just have to wait.

jessicah said:
@sorphia
Thanks for the info! I checked, and I don’t have any open recalls on my car, so I’m not sure what’s going on, but I guess I’ll just have to wait.

You can still take it to the dealership to make sure the fix was applied. If you’ve been the only owner, they should be able to just do the update for you. Definitely worth checking.

Isn’t this still covered under warranty?

zendaya said:
Isn’t this still covered under warranty?

Honestly, I was so stressed out that I didn’t even think about that. I hope it is! That might explain why roadside assistance was included.

@jessicah
It definitely is! Especially when it comes to the core electric system and drivetrain. You’re covered.

@jessicah
You’re definitely under warranty. The EV systems have a 100,000 mile/10-year warranty.

@jessicah

@jessicah
The drivetrain warranty is 10 years/100,000 miles. This should definitely be covered. Did you get any recall updates at the dealership?

Same thing happened to me last November, right before Thanksgiving. It was the ICCU issue, along with a blown fuse. Dealership replaced everything under warranty, but it took over three weeks because of the holiday and waiting for Kia engineers. Kia reimbursed me for a rental car over Thanksgiving and provided another after I returned the first one.

I still love the car, but that experience was disappointing. Feels like we’re beta testers for this first-gen vehicle. Hopefully, the software recalls prevent any future ICCU failures.

This happened to me a month ago. My 2-year-old EV6 completely died. The dealership took 12 days just to look at it (also an ICCU issue) and another 14 days to actually fix it. They even damaged my car’s interior while replacing the ICCU, so now I need to go back for them to replace a panel.

They said they don’t have enough EV techs for non-appointment cars, so mine kept getting pushed back. The whole experience was a nightmare, and the dealership was awful at communicating. I’m seriously considering getting rid of the car. I love the EV6, but it’s not worth this stress.

@Mark
That sounds horrible. I don’t blame you for wanting to get rid of it after that.

It’s most likely an ICCU failure. Once it’s fixed, you shouldn’t have any more issues. It usually takes 7-10 days to repair. Did the dealership offer you a loaner car?

Christopher said:
It’s most likely an ICCU failure. Once it’s fixed, you shouldn’t have any more issues. It usually takes 7-10 days to repair. Did the dealership offer you a loaner car?

Not yet, but maybe after they diagnose the issue.

@jessicah
I remember we bought our EV6s around the same time. I actually found an old reply from me to you! I have a Glacier Wind AWD.

My ICCU failed this June, but the dealership fixed it at no cost, and Kia reimbursed me for the rental.

After they fix the ICCU, you should also replace the 12v battery. It’s likely going to die soon too.

I have a 2022 EV6 First Edition, and I’ve had nothing but issues since buying it used earlier this year. I’ve been in and out of two dealerships for problems related to the 12v battery drain. Even after the ICCU replacement and software update, it’s still draining.

Right now, it’s at the dealership, and it’s been over three weeks. They couldn’t find anything wrong at first, but when I went to pick it up, the 12v battery was dead again. It’s been such a frustrating process, and I’ve had no real answers from Kia or the dealership. It feels like I’m getting the runaround.

I’m starting to look at other options like the Volvo C40 Recharge, Volkswagen ID.4, or even the Mustang Mach-E because I’m losing hope.

@kwame
It sounds like your issue isn’t with the ICCU but with a parasitic drain. You don’t need an EV specialist to diagnose that; any mechanic should be able to troubleshoot it.

Once the 12v drains too many times, the car’s system will stop recharging it automatically. It could be something like the VESS speaker or head unit causing the drain. Your dealership should be able to track this down easily.

@Ronald
Wow, thanks! This is more helpful than anything I’ve gotten from Kia or the dealership. I’ll definitely bring this up with them.

I have a multimeter, so maybe I can help them out since they seem to be struggling.