Update to my Check Electric Vehicle System issue

Original post for context: https://www.reddit.com/r/KiaEV6/s/cIKLNfRjxv

So the dealership had my car for 2 months, opened up a tech line query, I arranged through Kia escalation case worker for a “field tech/specialist” to come to the dealership.

After 9.5 weeks, a 12V replacement, and two water pump replacements, the field tech arrived and, on day 1, accidentally bumped a fuse box which triggered a “glitch.” Upon investigation, they discovered that a prong holding a fuse was loose, causing intermittent connection failures and triggering the warning light.

Good that it wasn’t an ICCU issue after all.

Bad that, after two months, the dealership techs hadn’t checked the fuses yet?

Regardless, I got the car back, and everything seems fine so far.

1 Like

The diagnostic write-up was good, and at least they found the root cause. However, taking two months to resolve this is ridiculous.

The lack of expertise at the dealership level seems to be a common issue. My dealer had no clue about the EV tires with the foam inside, for instance.

abidemi said:
The lack of expertise at the dealership level seems to be a common issue. My dealer had no clue about the EV tires with the foam inside, for instance.

Wait, we don’t have normal tires? I’ve had my car for 8 months, and this is the first I’m hearing about this.

martin said:

abidemi said:
The lack of expertise at the dealership level seems to be a common issue. My dealer had no clue about the EV tires with the foam inside, for instance.

Wait, we don’t have normal tires? I’ve had my car for 8 months, and this is the first I’m hearing about this.

Lol. Yeah, there’s noise-dampening foam inside the tires. My dealer explained that fixing a tire puncture is a bit more complicated because of the foam, and many places prefer to replace the whole tire instead of repairing it, especially since a bad repair job can cause the tire to become unbalanced over time. It’s frustrating but just part of the EV6 ownership experience.

emma said:

martin said:
abidemi said:
The lack of expertise at the dealership level seems to be a common issue. My dealer had no clue about the EV tires with the foam inside, for instance.

Wait, we don’t have normal tires? I’ve had my car for 8 months, and this is the first I’m hearing about this.

Lol. Yeah, there’s noise-dampening foam inside the tires. My dealer explained that fixing a tire puncture is a bit more complicated because of the foam, and many places prefer to replace the whole tire instead of repairing it, especially since a bad repair job can cause the tire to become unbalanced over time. It’s frustrating but just part of the EV6 ownership experience.

I had the same experience when I took my car in for a tire leak caused by a nail. The dealer said they couldn’t fix it, but a local tire shop did it for $10. They had to cut the foam to patch the tire, but it worked fine.

abidemi said:

emma said:
martin said:
abidemi said:
The lack of expertise at the dealership level seems to be a common issue. My dealer had no clue about the EV tires with the foam inside, for instance.

Wait, we don’t have normal tires? I’ve had my car for 8 months, and this is the first I’m hearing about this.

Lol. Yeah, there’s noise-dampening foam inside the tires. My dealer explained that fixing a tire puncture is a bit more complicated because of the foam, and many places prefer to replace the whole tire instead of repairing it, especially since a bad repair job can cause the tire to become unbalanced over time. It’s frustrating but just part of the EV6 ownership experience.

I had the same experience when I took my car in for a tire leak caused by a nail. The dealer said they couldn’t fix it, but a local tire shop did it for $10. They had to cut the foam to patch the tire, but it worked fine.

I get that it’s possible to fix them, but I don’t think many places have the confidence or training to handle these tires properly. It’s annoying, but it seems like replacing the tire is often easier and safer.

emma said:

abidemi said:
emma said:
martin said:
abidemi said:
The lack of expertise at the dealership level seems to be a common issue. My dealer had no clue about the EV tires with the foam inside, for instance.

Wait, we don’t have normal tires? I’ve had my car for 8 months, and this is the first I’m hearing about this.

Lol. Yeah, there’s noise-dampening foam inside the tires. My dealer explained that fixing a tire puncture is a bit more complicated because of the foam, and many places prefer to replace the whole tire instead of repairing it, especially since a bad repair job can cause the tire to become unbalanced over time. It’s frustrating but just part of the EV6 ownership experience.

I had the same experience when I took my car in for a tire leak caused by a nail. The dealer said they couldn’t fix it, but a local tire shop did it for $10. They had to cut the foam to patch the tire, but it worked fine.

I get that it’s possible to fix them, but I don’t think many places have the confidence or training to handle these tires properly. It’s annoying, but it seems like replacing the tire is often easier and safer.

I had my tire fixed at 18k miles, and it’s still going strong after another 11k. I’m hoping to get 40-50k miles out of the factory-supplied Kumho tires.

emma said:

abidemi said:
emma said:
martin said:
abidemi said:
The lack of expertise at the dealership level seems to be a common issue. My dealer had no clue about the EV tires with the foam inside, for instance.

Wait, we don’t have normal tires? I’ve had my car for 8 months, and this is the first I’m hearing about this.

Lol. Yeah, there’s noise-dampening foam inside the tires. My dealer explained that fixing a tire puncture is a bit more complicated because of the foam, and many places prefer to replace the whole tire instead of repairing it, especially since a bad repair job can cause the tire to become unbalanced over time. It’s frustrating but just part of the EV6 ownership experience.

I had the same experience when I took my car in for a tire leak caused by a nail. The dealer said they couldn’t fix it, but a local tire shop did it for $10. They had to cut the foam to patch the tire, but it worked fine.

I get that it’s possible to fix them, but I don’t think many places have the confidence or training to handle these tires properly. It’s annoying, but it seems like replacing the tire is often easier and safer.

Yep, it’s a normal tire with a foam insert for noise reduction. Proper repairs involve cutting the foam, patching the tire, and reapplying the foam, but it needs to be done right to avoid balance issues.

I’m not even going to ask why this took so long or how you put up with it.

The ol’ “wiggle test” trick! :laughing: Seriously though, that’s a tough one to catch. I wouldn’t be too upset; it’s a frustrating issue but not easy to diagnose.

They had to call tech support when I had an amp issue. Eight days later, they replaced the amp. Dealing with the tech line sucks.